Terms &conditions

Last updated October 13, 2026

Booking

Sessions are booked through our booking site, run by Zenoti. A deposit may be needed to hold your appointment. Prices, deposits and availability are shown at the time you book.

Cancelling and rescheduling

Cancel or reschedule at least 24 hours before your appointment at no charge. Late cancellations carry a fee, paid before your next booking. Members should also read the membership terms.

Your health

Stretch therapy is not a medical service. Our practitioners do not diagnose, treat or cure any condition, and nothing on this site is medical advice. Tell your practitioner about injuries, surgeries, pregnancy or conditions before your session, and check with your doctor first if you are unsure whether stretch therapy is right for you. Tell your practitioner straight away if anything feels wrong during a session.

At the studio

Wear gym or yoga clothes you can move in, and clean socks. You stay fully clothed for every session.

Gift cards, memberships and referrals

Gift cards are bought and redeemed through our booking site. Memberships follow the membership terms, and referral credit follows the referral program terms.

This website

The words, photographs, videos and the Stretch Loft name and logo on this site belong to The Stretch Loft. Please do not copy or reuse them without permission. Links to other sites, such as our booking site, YouTube or Google Maps, are provided for convenience and follow those sites’ own terms.

We work to keep hours, addresses and services on this site accurate. If something here differs from what our booking site shows, the booking site is correct.

Your privacy

How we handle your information is set out in our privacy policy.

Changes

We may update these terms. The date at the top shows when they last changed.

Questions? Email info@thestretchloft.com or call either studio.